Returns & Exchanges

At KegLand Australia, we strive to provide the highest quality brewing equipment and hardware to our community. If your purchase isn't quite right, our streamlined returns process ensures you can get back to brewing as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Log in to your KegLand account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Await Approval

  Our support team will review your request within 2 business days to ensure it complies with our warranty and change-of-mind policies.

• 3.
  Secure Packaging

  Once approved, carefully pack the items in their original packaging, ensuring all small components and fittings are included to prevent damage during transit.

• 4.
  Ship and Track

  Affix the provided return label and drop your parcel at any Australia Post outlet, keeping your tracking number until your refund or exchange is processed.